FAQ: Why doesn't the Tag count sync with the actual tag result



Question

Why doesn't the Tag count sync with the actual tag result

Answer

We have special utility which allows you to fix the Tags counter.

For SharePoint 2007 please go to "C:\Program Files\KWizCom\KWizCom SharePoint Tagging Feature" and run "KWizcomTaggingUtility.exe". It should fix the Tags counter.

For SharePoint 2010 please download and run KWizCom Tagging feature utility.  It should fix the Tag counter.  

Please check if you see any errors in Event Log or SharePoint log after you remove the tagged item.