Question

I'm getting an error message when I attempt to save my settings in KWizCom Forms.

The error message says:

Oops! Something went wrong! Couldn't clear settings. Please ensure you have the correct permissions to perform this action.: Error updating Forms settings

Answer

The KWizCom Forms app requires that custom scripting is enabled.

This can be done by going to your settings  in the top left > Admin > Admin center > SharePoint > settings > custom script.

From there, you want to make sure that it is enabled. This change will take up to 24 hours to take place however.

KWizCom Forms is not supported on group site templates

You will also want to make sure you are using a team site rather than a group site. Our apps are not supported on group site templates but are supported on team site templates. You can check which one you are using by pressing F12 on your developer tools and looking for “g_wsaSiteTemplateID” . If it shows = ‘STS#0’ then it is a team site

but if it is a group site it will show as = ‘GROUP#0’ instead.