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Clipboard Manager won't detect client agent in Firefox


dean
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Question

I'm trying to paste something using the clipboard manager/Paste+ app but it keeps saying that the client agent is not installed.  The browser I'm using is Firefox.

Answer

FireFox does not trust the windows root certificate authority which causes the client agent certificate not to be trusted.
To resolve this issue follow these steps:
•After installing client agent, visit https://127.0.0.1:56209/?action=heartbeat
•If you see an error (img1), click on “advanced” and then “add exception…”
•In the “add security exception” (img2) dialog, click “confirm security exception”
•Visit https://127.0.0.1:56209/?action=heartbeat again, if all went well it should now say: “{"Value":"ok","Error":"","Version":“*.*.*.*"}”

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Details
Last Modified: 8 Months Ago
Last Modified By: dean
Type: HOTFIX
Level: Intermediate
Article not rated yet.
Article has been viewed 490 times.
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